Libro de Reclamaciones

.libro-reclamos { max-width: 720px; margin: 0 auto; padding: 20px 0; }
.libro-reclamos h2 { color: #1B2A4A; font-family: ‘DM Serif Display’, serif; margin-bottom: 8px; }
.libro-reclamos h3 { color: #1B2A4A; margin-top: 28px; margin-bottom: 12px; border-bottom: 2px solid #1A8A7D; padding-bottom: 6px; font-size: 18px; }
.libro-reclamos .empresa-info { background: #f8f9fa; border-left: 4px solid #1A8A7D; padding: 16px 20px; margin: 16px 0 24px; border-radius: 0 8px 8px 0; }
.libro-reclamos .empresa-info p { margin: 4px 0; font-size: 14px; }
.libro-reclamos form label { display: block; font-weight: 600; margin: 14px 0 4px; color: #1B2A4A; font-size: 14px; }
.libro-reclamos form label .required { color: #e74c3c; }
.libro-reclamos form input[type=»text»],
.libro-reclamos form input[type=»email»],
.libro-reclamos form input[type=»tel»],
.libro-reclamos form input[type=»number»],
.libro-reclamos form select,
.libro-reclamos form textarea {
width: 100%; padding: 10px 14px; border: 1px solid #ddd; border-radius: 6px;
font-size: 14px; font-family: Inter, sans-serif; box-sizing: border-box;
transition: border-color .2s;
}
.libro-reclamos form input:focus,
.libro-reclamos form select:focus,
.libro-reclamos form textarea:focus { border-color: #1A8A7D; outline: none; box-shadow: 0 0 0 3px rgba(26,138,125,.12); }
.libro-reclamos form textarea { min-height: 100px; resize: vertical; }
.libro-reclamos .field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 600px) { .libro-reclamos .field-row { grid-template-columns: 1fr; } }
.libro-reclamos .radio-group { display: flex; gap: 24px; margin: 8px 0; flex-wrap: wrap; }
.libro-reclamos .radio-group label { display: inline-flex; align-items: center; gap: 6px; font-weight: 400; margin: 0; cursor: pointer; }
.libro-reclamos .radio-group input[type=»radio»] { width: auto; margin: 0; }
.libro-reclamos .btn-submit {
display: inline-block; background: #1A8A7D; color: #fff; border: none; padding: 14px 40px;
font-size: 16px; font-weight: 600; border-radius: 8px; cursor: pointer; margin-top: 24px;
transition: background .2s; font-family: Inter, sans-serif;
}
.libro-reclamos .btn-submit:hover { background: #157a6e; }
.libro-reclamos .legal-note { font-size: 12px; color: #666; margin-top: 20px; line-height: 1.6; background: #fafafa; padding: 14px 18px; border-radius: 8px; }
.libro-reclamos .msg-ok { background: #d4edda; color: #155724; padding: 14px 20px; border-radius: 8px; margin: 16px 0; }
.libro-reclamos .msg-err { background: #f8d7da; color: #721c24; padding: 14px 20px; border-radius: 8px; margin: 16px 0; }